Beware the CEO who thinks it's time to change the website. In graduate school, we studied highly successful advertising campaigns that companies inexplicably dropped, only to learn that the CEO was bored with the old successful campaign and decided the company needed something new.
Air charter operators, and I imagine other small businesses, often become bored with their websites and bet the entire year's marketing budget on a new site. Aside from the inherent risk of betting the budget on one tactic, changing the website is only certain to do one thing...give you new pages! There's no guarantee you'll have more visitors to your site or more sales. Also, a solid search engine optimization (SEO) effort can often be less costly than an entire new web site.
Before Building a New Website, Do These Things First
- Add a blog to your website and post useful information once a week for 12 weeks.
- Improve search engine results by optimizing each site page, not just your home page.
- Make sure you have a unique web page description in the meta data for each page.
- Get relevant, high quality back links for your site.
- Update the content on your news or press page at least monthly.
- Put links to your social media sites on your home page.
- Update your website with some kind of fresh content weekly.
- Use landing pages on your site to promote special offers or educational material.
- Install Google Analytics (free) on your site so you can track unique visitors, entry pages, and exit pages and other useful metrics (or have a professional do it.)
- Use social media on a scheduled basis to drive visitors to your landing pages and website.
- Have a mobile version of your website. Readability on mobiles devices is very important
to searchers on smartphones.
If you're still determined to spend money, have your old site rebuilt in WordPress. That's a lot cheaper than designing an entirely new site. The advantage of a WordPress platform is that you can easily add landing pages and update content yourself; and blogging is easier.
It's Like Buying Fuel For Your Plane
These items may seem like a lot of work, because they are a lot of work. It's also the internet equivalent of buying fuel for your airplane. Getting (or redesigning) a website is like buying a plane or doing major avionics upgrades. You still can't go anywhere until you put fuel in the tanks.
The same is true of your website. It doesn't matter how fabulous you make it until someone visits it. If no one's finding you, it's like an airplane in a hangar. These ten steps are your fuel!
Unless and until you consistently do most of these things with your old site, it's a waste of money to build a new one because no one will see it. After you've spent thousands of dollars on a new site, you'll still have to do all this other stuff to drive traffic.
Do all this traffic enhancement stuff first! Make sure you have the time, drive, and imagination to maintain it. Then study your sales and those analytics. You may be pleasantly surprised that the old site is now performing like you hoped a new one would have performed.
And think of the money you saved!